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Courses - Spring 2024
Information Studies
Open Seats as of
03/03/2024 at 10:30 PM
Introduction to CRM in Salesforce
Credits: 3
Grad Meth: Reg, P-F, Aud
Prerequisite: INST327.
Credit only granted for: INST408P or INST450.
Formerly: INST408P.
Students learn how to configure Salesforce so that they are able to collect, analyze and retrieve all of the vital information associated with their customer base. Moreover, students use Force.com fundamentals to understand Salesforce online application development and the deployment of next-generation cloud apps. The course offers practical hands-on learning that ensures students' job success as well as the theoretical knowledge needed to pass both Salesforce certification exams (ADM201 & Platform App Builder).