The first QUEST course introduces foundational principles of design and quality, emphasizing their impact on product development and customer satisfaction. Working in multidisciplinary teams, students will explore design thinking, project management techniques, and quality tools, applying these frameworks to real-world product redesigns and innovations.

The QUEST systems thinking course challenges students to analyze how processes interact in larger systems. Students will learn how to use process improvement tools and a systems thinking approach to solve problems and design innovative solutions. By drawing upon their multidisciplinary backgrounds, students will be able to understand and reframe problems from multiple perspectives to uncover new solutions.

The QUEST data analysis course takes a human-centered approach to data analysis and focuses on teaching students how to frame the core problem, choose the right data, and uncover deep insights from data to build an understanding of people and expose opportunities for innovation. Students will use visualization and statistical techniques to explore data, generate insights, and share the human stories behind the data to move people to action.